Identified for its glamorous model and distinctive choice, Opulence of Southern Pines is a luxurious mattress and tub retailer with 4 places within the Carolinas and Florida. They concentrate on handpicked, high-quality gadgets and skilled customer support to maintain prospects coming again.
Problem: Successfully managing stock throughout a number of places
Southern Pines Prosperity has been delighting prospects with its distinctive product choice for over 30 years. Nonetheless, frequent connectivity points with their outdated system hampered communication between shops, making it tough to see what that they had in place.
And the system wasn’t cloud-based, in order that they could not entry their POS backend from offsite.
Their outdated programs struggled to help their multi-store operations, leading to operational silos and inefficiencies. It rapidly turned clear to the proprietor of Tanda Jurist that they wanted a contemporary POS answer with robust stock administration capabilities to proceed their success.
Answer: Undertake a complicated but user-friendly POS answer
With Lightspeed’s cloud-based system, Opulence has full visibility into its stock throughout all 4 places. His Smart inventory tools and features Allow them to simplify monitoring, inventory transfers and look at real-time efficiency information from wherever on any good machine.
Along with its stock administration instruments and multi-location capabilities, Jarest switched to Lightspeed for its “intuitive and user-friendly” platform. Setup was fast and simple with the assistance of Lightspeed’s white-glove onboarding staff, and coaching her crew was simply as simple. “I can have an worker on it within the morning, and by afternoon they’re going to be operating it,” Gerst says.
Powered by built-in buyer profiles and transaction historical past Light speed payment It has additionally given Gerist the power to entry and interact with its buyer base “on the click on of a button”, which has been significantly helpful for its new loyalty program.
“My favourite characteristic is stock management… if my staff wants one thing from one other retailer, they’re going to switch the inventory, the opposite retailer will get it, they pull the products, and it is inside every week. It goes very easily.” — Tanda Jarist, proprietor, Wealth of Southern Pines
The consequence: optimization throughout the enterprise
Since implementing Lightspeed, Opulence of Southern Pines has skilled operational enhancements.
Gone are the times of manually punching in buy portions and the errors that include it. With Lightspeed’s unified POS and funds system, transactions are quick, correct and seamless — making reconciliation simply as fast and simple.
Coming into new stock into the system, which beforehand took two or three days, can now be finished in minutes, due to the streamlined course of and the power to export and edit data in bulk. Inventory ranges are mechanically up to date within the POS with every transaction, growing stock accuracy.
And with the current launch of a brand new loyalty program, Gerist can also be fostering deeper buyer relationships, driving repeat enterprise and growing general buyer satisfaction.
“With Lightspeed, my stock is present. My shops can simply speak to one another, and managers from different places can simply step in and assist my employees. We have been very proud of that. ” — Tanda Jarist, proprietor, Wealth of Southern Pines
Prepared to avoid wasting money and time managing stock?
Talk to a Lightspeed POS expert today.
lightspeedhq.com | 1-866-932-1801
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